Install eSIM on iPhone
A step-by-step walkthrough with real screenshots, from the installation email to turning on data roaming.
A step-by-step walkthrough of installing a BrisqNet travel eSIM on iPhone, from the installation email through to turning on data roaming - including what to do if your link has expired.
Step 1 of 15
Open your installation email
When your plan is ready, BrisqNet emails you a secure installation link. Open that email on the iPhone that will use the eSIM, then tap Install eSIM now. Stay on Wi-Fi or a working mobile connection: your iPhone needs internet to download the eSIM.
Open the email on the iPhone that will use the eSIM. Step 2 of 15
Open the secure installation page
The link opens a BrisqNet page with an Install eSIM now button. Tap it to install on this iPhone. If you are reading the email on a laptop instead, scan the QR code on that page using another phone. Never forward the email or share the QR code: anyone who has it can install your plan.
Tap Install eSIM now, or scan the QR code from another device. Step 3 of 15
Confirm Activate eSIM
iOS takes over and shows Activate eSIM, naming the network your plan runs on. Tap Continue.
iOS handles the rest of the installation. Step 4 of 15
Wait while iOS connects
Your iPhone contacts the network to download the profile. This usually takes under a minute. Keep the screen on and stay connected to the internet.
Downloading the profile usually takes under a minute. Step 5 of 15
Choose where you will use the eSIM
iOS asks where this eSIM will be used so it can label the line sensibly. Nothing on this screen changes your plan, your allowance or your billing.
This choice only affects how iOS labels the line. Step 6 of 15
Select Abroad
Choose Abroad. Your BrisqNet plan is a travel plan, and this keeps your home number as the default line for calls and texts.
Abroad keeps your home number as the default line. Step 7 of 15
Finish setup
iOS confirms Mobile Plan Setup Complete. Your BrisqNet line is now installed on this iPhone.
The eSIM is installed. One step left before you travel. Step 8 of 15
Check the line and turn on Data Roaming
Open Settings, then Mobile Service. Your new travel line appears alongside the SIMs you already had. Its name comes from our network partner, so it often contains the word Connect - in the screenshot it reads "Travel - Connect" - but yours may be labelled differently depending on what you called it during setup. Check the line shows On, then tap it and turn on Data Roaming. A travel eSIM always roams, so without this you will have no data. When you land, set this line as your Mobile Data line. Leave your usual SIM installed and switched on - you do not need to disable it, and keeping it on means you still receive your normal calls and texts. Just leave data roaming off on that line so it never bills you. Never delete your BrisqNet eSIM to try to fix a problem. A deleted profile usually cannot simply be reinstalled - contact support instead and we will sort it out.
Your travel line sits alongside your existing SIMs - your home number stays installed. Step 9 of 15
Ready to travel? Open Settings
Installing the eSIM is not the last step. Shortly before you fly, at the airport, or when you land, open Settings and tap Mobile Service. On some iPhones and in some regions this is called Cellular. There is no need to do this days in advance.
Settings, then Mobile Service (called Cellular on some iPhones). Step 10 of 15
Find your new travel line
Under SIMs you will see your new line next to the ones you already had. It takes its name from our network partner, so it usually appears as Travel - Connect, Connect, Travel or something similar. If you like, you can tap the line and rename it BrisqNet eSIM so it is easier to recognise next time. That is entirely optional and changes nothing about how it works.
The travel line sits alongside the SIMs you already had. Step 11 of 15
Tap Mobile Data
Tap Mobile Data. It will still be set to your usual line - Personal, in this example. This is the setting that decides which line your iPhone uses for mobile internet.
Before: the usual line is still selected for mobile data. Step 12 of 15
Select your BrisqNet travel eSIM
Choose the travel line. The tick moves across to Travel - Connect, and your iPhone will now use BrisqNet for mobile internet. Your usual SIM stays installed and keeps working for calls and texts - there is no need to remove it. Leave Allow Mobile Data Switching as you found it.
After: the travel eSIM is selected for mobile data. Step 13 of 15
Turn on Data Roaming for the travel eSIM
Open the travel line and check two switches: Turn On This Line and Data Roaming. Both need to be on. Data Roaming is what lets your BrisqNet eSIM use our partner networks abroad - without it you will have no data. Turn Data Roaming on for the BrisqNet travel line. To help avoid roaming data charges from your usual mobile provider, keep Data Roaming off for your usual SIM.
Turn On This Line and Data Roaming both on - for the travel eSIM only.
Installation link expired?
This is a separate path, not the next step after installing. Secure installation links are time-limited and last 7 days. If yours has expired, nothing is lost. Your eSIM is still in your account.
Step 14 of 15
If your installation link has expired
Installation links are time-limited for your security and last 7 days. Opening an old one shows "Your secure installation link has expired". Nothing has been lost - your eSIM is still yours and still in your account. Tap Get a new installation link.
An expired link is normal, and nothing about your plan is affected. Step 15 of 15
Check your email for the new link
BrisqNet sends a fresh link to the email address on your account and the button confirms Link sent. Open the new email and start again from step 1. If it has not arrived after a few minutes, check your spam folder and then contact support - do not delete an eSIM that is already installed to try to fix this.
Open the new email and start again from step 1.
The screenshots on this page are sanitised copies: names, phone numbers and QR codes have been permanently removed from the image files themselves. BrisqNet never publishes real customer activation details, and support will never ask you for your QR code.
Your BrisqNet eSIM stays on your phone so you can add data for future trips. If something is not working, contact support rather than removing it.
Need compatibility help? Check supported devices.
Still need help?
Email our support team and include your order reference and device model.
support@brisqnet.com